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FAQ

Repair & Maintenance

At Joslin, we’re the Sign Doctors.

Our skilled technicians troubleshoot, diagnose and repair all types of signage and parking lot lights. Before we ever arrive on site, we review all historical notes, previous service orders and all pertinent site information.

Interested in converting your parking lot lights or signs to LED? We’re the real pros. We can provide a fast quote and complete your conversion quickly!

FAQs

A: Our most frequently manufactured signs are internally illuminated identification signs such as channel letter signs and cabinet signs.
Lighting is variable in signage, but currently, the most frequently used are safe, energy-efficient LED modules with power drivers. Traditional workhorse fluorescent lamp and ballasts, as well as neon, are also used as dictated by the type of signage.

A: When we fully design, manufacture, permit, and install a custom sign, it typically takes 6-8 weeks start to finish. The turnaround time is much quicker for yard signs and orders that do not require extensive manufacturing and permitting. Take a deeper look into your sign’s production.

A: Yes! We help customers create logos all of the time! Please note, logo creation is not built into your new sign price. It is an extra fee – touch base with your Project Manager if you need this extra service.

A: We have an in-house Permit Technician who pursues the permitting process on your behalf! We have great relationships with various Codes Departments and this allows us to process your permits efficiently and effectively. Permitting usually takes 2-5 days.

A: Yes! Our neon master takes on various repair projects and you’re most welcome to bring in your sign to our shop! After the sign is assessed, you will be called to approve the estimate before repairs begin. Once approved, the sign will be ready for pick up in a few days!
Also worth noting, it has become quite popular to add neon to various objects that aren’t traditionally illuminated.

A: Yes! This is a big portion of our business. We have incredible relationships with our digital sign vendor, Watchfire. They have the largest industry warranty for LED reader boards and excellent customer service. We can provide quick quotes as well as Traffic and Site Analysis for you. When shopping for a new digital reader board, be sure you ask how long parts will be available, warranty, tech support and serviceability.

A: Yes! Our service fleet can reach up to 55’, but when needed, we can reach heights up to 150’. We also do rappelling and swing stage work for high-rise building signage.

A: Yes! We do offer financing.

A: Give us a phone call at 615-255-3463 for our current rates. Or if you prefer, you can email us at neon@joslinsign.com.

A: Yes! We service parking lots and would love to provide you with a quote for LED conversion of your lot lights!

A: All service is dependent on weather and current volume, but when at all possible, we are on site within two business days of your request.

A: Yes! We are a General Contractor and Limited Licensed Electrician in the State of Tennessee.

We are also certified as a Small Business with the State of Tennessee.